RESIDENT & OWNER ACCESS

Valencia Client Portal

Secure online access for residents and property owners to manage payments, maintenance requests, account information, financial reporting, and other property management services.

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ONE PORTAL, TWO EXPERIENCES

Access for Residents & Property Owners

The portal provides different tools depending on whether you're a resident or a property owner.

FOR RESIDENTS

Manage Your Rental Online

Residents can use the portal to manage many of the day-to-day details associated with their tenancy.

Rent Payments

Make secure online rent payments and manage payment activity.

Payment History

Review account activity and prior payments associated with your tenancy.

Maintenance Requests

Submit non-emergency repair and maintenance requests online.

Account Information

Access important information related to your rental account.

FOR PROPERTY OWNERS

Stay Connected to Your Investment

Property owners can use the portal to review financial information and stay informed about the performance and activity of their rental properties.

Owner Statements

Review financial statements and reporting related to your managed properties.

Income & Expenses

View rental income, expenses, and other financial activity associated with your property.

Property Activity

Stay informed about activity related to your managed rental properties.

Documents & Reports

Access available reports and account information from one secure location.

MAINTENANCE & REPAIRS

Residents: Submit Work Orders Online

For routine maintenance and repair needs, residents should submit a work order through the portal. This helps us document the issue and coordinate the appropriate response.

Please include a clear description of the problem and any relevant details that may help us evaluate the request.

Submit Online

Report non-emergency maintenance issues directly through your resident account.

Keep a Record

Portal submissions create a centralized record of reported maintenance issues.

Provide Details

Detailed requests help us better understand the issue before coordinating service.

Track Activity

Refer back to your account for information related to submitted requests.

SECURE ONLINE ACCESS

Access Your Account

The Valencia client portal is securely hosted through our property management system. Click below to open the login page in a new window.

Open Client Portal

NEED ASSISTANCE?

Having Trouble Accessing Your Account?

If you're unable to access the portal or need help with a resident or property-management-related question, contact Valencia Real Estate Group and we'll help point you in the right direction.